Home users and small businesses, do you know how healthy your computers are? We show you a whole other level of information about your computers health.

 

  Now, along with small businesses, home users can Self-Monitor their own computers using the latest professional MSP tools. These tools show in depth information about the health status, probable issues and much more through daily, weekly and monthly reports.

   Besides the customizable reports, a dashboard is available for home users to actually see and Self-Monitor other computers in their homes as well.

     Most MSP’s work with businesses. Their costs and some of their tool power are a lot more than a home user may require or cost justify.

     However, “Information Quality Works - Managed IT Service Provider” was created for home users. We give you only the information that is useful for an average user, but with the same resources available to businesses.

     We also offer our MSP services to businesses. This means we use the highest quality of MSP tools in the industry when we work with our home users.

     View our tools, services and prices. We will show you highly detailed information about your computers.

 

  There was a time when I wasn’t interested in what was going on with my computer(s) and other home devices as long as they worked every time I turned them on. I just wanted this …..

   However, even though IQWorksMSP tools don’t monitor all of the above device types, we are in the business of providing information about why devices might NOT turn on.
   IQWorksMSP specializes in offering MSP services to home users. We also offer our services to businesses.

  We found that a great number of people, like Power Users, seniors who need support, certain computer students etc and especially small businesses, do want to know what their computational devices are doing and the state and status of their current device health. Most of these people and/or businesses need this information routinely. Some are just interested, others rely on their devices to make a living, yet many depend on their devices for literally life and death. 

Home users need to keep their tech investments optimized for the most prolonged used. More home security systems run on these devices.

Business users need their devices at peek operating condition. Many companies only make money when their devices run.

 

   What I didn’t know was that I have access to professional MSP tools and information to monitor my own device health.

 

    So, IQWorksMSP is for those who want or need to know if their devices are running at peak performance.

What is an MSP:

     An MSP is a Managed Service Provider. In most cases an MSP assists with a particular skill set. There are MSP’s for healthcare, accounting etc that can help with a temporary work force.

Google AI Overview

    While some MSPs specialize in specific IT segments, others focus on specific vertical markets, such as legal, financial services, healthcare, or manufacturing. 

    Information Quality Works - Managed Services Provider (IQWorksMSP) is a Managed IT Service Provider.

    Many of the biggest Companies in the world use IT MSP’s. The MSP services at these levels charge significant fees for their computer device Monitoring and associated services.   

 

   IQWorksMSP is fully authorized by N-Able / N-Site to provide full level MSP services.

   We have found ways to provide MSP level tools to businesses and individuals at a fraction of many MSP full service cost. This level of service will allow people and businesses to Self-Monitor their own devices at the most basic level. This level of monitoring does not come with certain services that many MSP’s offer, that’s why the cost is much less.

   The difference is in the fact that MSP’s that manage and monitor on a full scale involve tools and functions that require professional human intervention to perform these services proficiently.

   IQWorksMSP provide professional MSP level tools and services that allow people and businesses to acquire device information, and we supply resources that you can use to discern this data for yourself, thus, cutting out the middle man, extra cost and in some cases, time. We just offer any additional information to bring your understanding over the finish line.

 

   When you see this information, if you decide you need more guidance, IQWorksMSP can assist you in determining:
1 - If you need another level of help with your device(s).

2 – What level of help you might need.

   And we can assist in providing any MSP level help you need, but at affordable prices.

   One would be surprised at how much a little scrutiny, early intervention and common sense can increase the longevity of what you think your old computer can have. After all, there was a time when $1000.00 after 4 years was nothing to buy a new computer. Now, it’s worth it to see if just practical “nipping it in the bud” can increase the longevity of your computer for another 1-2 years.  

  

  Again, While our full monitoring services are available, and mostly used by businesses, we also offer tools to help those who only have home computers. In fact, even businesses who don’t need full MSP monitoring services can choose to monitor their devices with our IQWorksMSP level of services.         

    We offer Self-Monitoring (SM) tools that allow you to monitor your own devices. This service also provides simple and in-depth resources to help you understand the many aspects of your device’s health status, monitoring tools and techniques used to allow you to SM.

    The SM service includes ways for you to get help from us to investigate and help advise or repair your devices in certain instances.   

   We offer full MSP Services for home users if needed, which are less expensive than MSP Services for entities like businesses that have many devices, but at considerably lesser rates.    

Google- “what is an MSP IT technician”

AI Overview

Learn more

An MSP IT technician works for a Managed Service Provider, which is a company that provides outsourced IT services and support to businesses. They are responsible for managing and maintaining a client's IT infrastructure, including networks, servers, and end-user devices, often on a proactive and remote basis. 

Here's a more detailed look at what an MSP IT technician does:

Responsibilities:

Proactive Monitoring and Maintenance:

.Opens in new tab

They continuously monitor the client's IT infrastructure for potential issues and perform preventative maintenance to ensure system stability and performance. 

Remote Support:

.Opens in new tab

They address technical issues remotely, providing troubleshooting and resolution for hardware, software, and network problems. 

Security Management:

.Opens in new tab

They implement and manage security measures to protect the client's data and systems from cyber threats. 

System Administration:

.Opens in new tab

They manage and administer servers, operating systems, and other IT components. 

Backup and Recovery:

.Opens in new tab

They create and maintain backup systems to ensure data protection and business continuity. 

Help Desk Support:

.Opens in new tab

They answer user inquiries and provide assistance with technical issues. 

Project Management:

.Opens in new tab

They may be involved in planning and implementing new IT solutions or upgrades. 

Key Skills:

  • Technical Proficiency: Strong knowledge of computer hardware, software, and networking principles. 
  • Problem-Solving: Ability to diagnose and resolve technical issues efficiently. 
  • Communication: Effective communication skills to interact with clients and other IT professionals. 
  • Time Management: Ability to manage multiple tasks and projects simultaneously. 
  • Adaptability: Willingness to learn new technologies and adapt to changing business needs. 

Benefits of Working for an MSP:

  • Variety of Clients:

MSPs often work with a diverse range of clients, providing exposure to different industries and technologies. 

  • Career Advancement:

MSPs may offer opportunities for career growth, such as moving into more specialized roles or management positions. 

  • Competitive Salary and Benefits:

MSPs typically offer competitive salaries and benefits packages, including health insurance, paid time off, and retirement plans. 

  • Flexibility:

Some MSPs may offer flexible work arrangements, such as remote work or hybrid work options. 

In essence, an MSP IT technician is a valuable asset to businesses that need outsourced IT support and management. They ensure that IT systems are running smoothly, securely, and efficiently, allowing businesses to focus on their core operations. 

Some basic IQWorksMSP Tools and services we use:

 

     We use the MSP tool set from N-Able/N-Site. These are the tools we use to successfully monitor and maintain your devices and business IT installations.  

 

An overview of the basic features fall into three categories:

Security features–

 

Patch management: - Configure patch management to automatically approve patches. This reduces vulnerabilities such as attacks on unpatched devices that compromise security. 

 

Managed antivirus-Bitfinder:

Managed anti-virus combats malware on each connected endpoint.

 

Web protection:

The web protection feature provides web security and featuring and bandwidth monitoring on any windows device.

 

Risk intelligence:

Risk intelligence performs risk assessments on windows devices that calculate the real-time risk of data breach

 

Integrated endpoint detection and response (EDR):

Integrated EDR provides protection by monitoring system behavior in real-time using AI to detect suspicious and malicious threats.

 

Network features –

Network discovery:
Network discovery keeps track of devices connected to the network and once connected, it monitors their online status.

 

NetPath:
NetPath trouble shoots network performance issues by managing critical network paths. 

 

Network device monitoring:

In addition to servers, workstations and mobile devices, there may be other devices attached to the network that you wish to monitor. With network device monitoring, you can support SNMP supported devices including routers, switches, firewalls and printers.

 

Remote access features–

Remote access and support features provide remote support and investigation into device issues.

 

Take control:

Take control allows MSP’s to provide live remote technical support in unattended assistance.

 

Cove Backup scheduling and processing.